Privacy Policy

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Welcome to Pebble Proofreading’s privacy policy.

Pebble Proofreading respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you purchase a service from us and tell you about your privacy rights and how the law protects you.

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact Jessica Bull using the details set out below.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

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We keep our privacy policy under regular review. This version was last updated in February 2020.

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1.    The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified.

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We may collect, use and store the following data:

•    Identity data (title and name).

•    Contact data (billing address, email address and telephone numbers).

•    Transaction data (details about payments from you and other details of services you have purchased from us).

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We do not collect any Special Categories of Personal Data.

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2.    How is your personal data collected?

We collect data from and about you via direct interactions. You may give us your identity, contact and financial data by filling in forms or by corresponding with us by post, phone, email or otherwise.

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3.    How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

•    Where we need to perform the contract we are about to enter into or have entered into with you.

•    Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

•    Where we need to comply with a legal obligation.

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Purposes for which we will use your personal data

We have set out below, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

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Purpose/Activity

To register you as a new client

Type of data

(a) Identity 

(b) Contact

Lawful basis for processing including basis of legitimate interest

Performance of a contract with you

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Purpose/Activity

To process and deliver the services including:

(a) Manage payments, fees and charges

(b) Collect and recover money owed to us

Type of data

(a) Identity 

(b) Contact 

(c) Transaction 

Lawful basis for processing including basis of legitimate interest

(a) Performance of a contract with you 

(b) Necessary for our legitimate interests (to recover debts due to us)

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Purpose/Activity

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Asking you to leave a review

Type of data 

(a) Identity 

(b) Contact 

Lawful basis for processing including basis of legitimate interest 

(a) Performance of a contract with you 

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

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Change of purpose

We will only use your personal data for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

Please note that we may process your personal data without your knowledge and consent, in compliance with the above rules, where this is required or permitted by law.

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4.    Disclosures of your personal data

We may share your personal data with our accountants and HMRC for tax purposes (necessary for our legitimate interests). We will not share your data with anyone else.

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We will not transfer your personal data outside the European Economic Area (EEA).

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5.    Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

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We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

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6.    Data retention

How long will you use my personal data for?

By law we have to keep basic information about our clients (including Contact, Identity and Transaction Data) for six years after they cease being clients for tax purposes.

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In some circumstances, you can ask us to delete your data: see below for further information.

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7.    Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. 

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You have the right to:

Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. 

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Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.

Object to processing of your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.

Request restriction of processing of your personal data.

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Request the transfer of your personal data to you or to a third party.

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Withdraw consent at any time where we are relying on consent to process your personal data.